Answers
Straight answers
The questions we get asked at the counter, answered the way we would answer them face to face.
What does "dealer-level diagnostics" actually mean?
The difference between a code reader, a professional multi-brand tool and the manufacturer's own system — and when it matters.
Replacing a key or fixing an immobiliser: what SERMI means for you
Why a garage now has to check your ID and V5C before security-related work, and what to bring.
Timing belt or timing chain — and when does it need changing?
How to tell which your engine has, why the years matter as much as the miles, and what "chain for life" really means.
Engine management light on — what should I do?
Steady versus flashing, what it can mean, and why clearing it without a diagnosis is a false economy.